Frequently Asked Questions

USB is recommended for the lowest latency (5-10ms). Use Bluetooth (15-20ms latency) when you need wireless freedom. Both work well for most use cases, but USB is preferred for critical live performances.

Make sure your keyboard is powered on. Check that the USB cable is properly connected. Try a different USB cable if available. Restart both the app and your keyboard. If using Bluetooth, ensure your adapter is charged and in pairing mode.

Connection drops are usually caused by faulty cables or Bluetooth interference. Try a different USB cable. If using Bluetooth, move closer to the adapter and away from other wireless devices. The app automatically attempts to reconnect when a connection is lost.

The app works with standard BLE MIDI adapters including CME WIDI Master, Yamaha MD-BT01, Quicco mi.1, and similar devices. Connect the adapter to your keyboard's MIDI IN/OUT ports.

First, check that your keyboard is connected (green indicator). Ensure Program Change messages are enabled on your keyboard (Menu → MIDI → Program Change → On). Verify you're on the correct MIDI channel.

You can export setlists as JSON files and share them via AirDrop, email, or any file sharing method. Go to your setlist, tap the share button, and export as JSON.

Export your setlists as JSON files and save them to iCloud, Dropbox, or your preferred cloud storage. You can re-import them at any time.

Yes! All 552 factory programs (Banks A-H) are included with their original names. User programs in Banks G-H can be renamed to match your custom sounds.

Make sure the Organ section is active on your keyboard. Drawbars only affect the organ section. Check that MIDI CC messages are enabled on your keyboard (Menu → MIDI → Control Change → On).

Turn the program dial on your keyboard, and the app will automatically capture the selection. This is useful for quickly finding programs when building setlists.

Yes! Use the Rig Manager to configure secondary MIDI devices. You can send program changes to iPad synth apps, external keyboards, drum machines, and more — all simultaneously with your primary program change.

Yes! The Master Click sends 24 PPQN MIDI Clock to your keyboard, which syncs the built-in arpeggiator and other tempo-synced effects.

Stage Companion requires iOS 17.0 or later. It runs on both iPhone and iPad.

Stage Companion is designed for stage keyboards that support standard MIDI protocol. Best results are achieved with keyboards that support program changes, MIDI CC, and MIDI clock.

No! Stage Companion works completely offline. All your setlists and settings are stored locally on your device.

None. Stage Companion collects zero data. There are no analytics, no tracking, and no accounts. Everything stays on your device. See our Privacy Policy for details.

Visit our Support page to access GitHub Discussions for questions and feature requests, or report bugs directly. You can also email us for assistance.